Privacy Policy

Last Updated: August 11, 2026

ZOHSAN ALAN operates this website and online store to provide customers with our products and services. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our website or placing an order, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, or contact us, we may collect information such as:

• Full name

• Phone number

• Email address

• Billing address

• Shipping address

• Order and transaction details

• Products purchased or viewed

• Information provided when contacting customer support

• Device and browser information

• IP address and website usage information

We only collect information that is reasonably necessary to operate our store and provide our services.

2. How We Collect Information

We may collect information:

• Directly from you when you place an order, contact us, or provide information on our website.

• Automatically when you browse our website through cookies and similar technologies.

• Through Shopify and other service providers that help us operate our store, process payments, and deliver orders.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders.

• Confirm and deliver your orders.

• Process payments.

• Contact you regarding your order.

• Provide customer support.

• Handle returns, exchanges, and refunds.

• Improve our website, products, and customer experience.

• Send promotional or marketing communications where permitted.

• Prevent fraud and unauthorized activity.

• Comply with applicable legal requirements.

4. Payment Information

Payments may be processed through third-party payment providers.

ZOHSAN ALAN does not intentionally store complete credit or debit card details on our own systems. Payment information may be processed and protected by the relevant payment provider according to its own privacy policy and security practices.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.

• Remember preferences.

• Understand how visitors use our website.

• Improve website performance and customer experience.

• Support relevant advertising or marketing where applicable.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. Sharing Your Information

We may share necessary personal information with trusted service providers that help us operate our business, including:

• Shopify

• Payment service providers

• Courier and delivery companies

• Website and technology service providers

• Customer support providers

• Analytics and marketing service providers, where applicable

We only share information where reasonably necessary to provide our services, process orders, operate our website, or comply with applicable requirements.

We do not intentionally sell your personal information to third parties.

7. Shopify

Our online store is powered by Shopify. Shopify provides the technology that allows us to operate our online store, process orders, and provide various store features.

Information submitted through our website may be processed by Shopify and other service providers involved in providing our services.

For more information about how Shopify handles personal information, please review the Shopify Consumer Privacy Policy.

8. Marketing Communications

If you choose to receive promotional communications from us, we may contact you through available communication channels such as email or other permitted methods.

You may opt out of promotional emails at any time by using the unsubscribe option included in the email.

We may still contact you with important non-promotional communications relating to your orders, payments, deliveries, or customer support.

9. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no online system or method of transmission can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services.

• Complete and maintain transaction records.

• Provide customer support.

• Resolve disputes.

• Prevent fraud.

• Comply with applicable legal or business requirements.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting:

• Access to your personal information.

• Correction of inaccurate information.

• Deletion of certain personal information.

• Information about how your data is used.

To make a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

13. Children's Privacy

Our website is not intended for children.

We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services, or applicable requirements.

When we make changes, we will update the Last Updated date at the top of this page.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

ZOHSAN ALAN
Phone / WhatsApp: +92 342 2157550
Email: zohsanalan@gmail.com
Address: Shah Faisal Colony, 75230, Pakistan