WELCOME TO ZOHSAN ALAN

Shipping policy

Shipping Policy

Last Updated: August 11, 2026

At ZOHSAN ALAN, we aim to deliver your order safely and on time across Pakistan.

1. Order Processing

Orders are usually processed and dispatched within 1–3 business days after confirmation.

For Cash on Delivery (COD) orders, we may contact you to confirm your order before dispatch.

2. Delivery Time

After dispatch, delivery usually takes approximately 2–5 business days, depending on your location and courier service.

Remote areas may require additional delivery time.

3. Delivery Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

Any free-shipping offer will be subject to the terms of the specific promotion.

4. Delivery Information

Customers are responsible for providing accurate:

Full name
Phone number
Complete address
City

Incorrect or incomplete information may result in delivery delays or failed delivery.

5. Courier Delays

Delivery times are estimates and may be affected by:

Weather
Public holidays
Courier delays
Unexpected circumstances
Incorrect customer information

ZOHSAN ALAN is not responsible for delays caused by circumstances beyond our reasonable control.

6. Failed Delivery

If a customer refuses or fails to receive a confirmed COD order, additional restrictions may apply to future COD orders.

7. Damaged Parcels

If your parcel arrives visibly damaged, please contact us as soon as possible and provide clear photos/videos of the parcel and product.

We will review the issue and provide an appropriate solution according to our Refund & Return Policy.

8. Contact Us

If you have questions about your order or delivery, please contact ZOHSAN ALAN through the contact information available on our website.

ZOHSAN ALAN
Pakistan
Website: zohsanalan.com

Why Choose ZOHSAN ALAN?

We believe that choosing a fragrance is choosing a part of your identity. That's why every detail of the ZOHSAN ALAN experience is created with quality, elegance, and individuality in mind.

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Premium Quality

We focus on delivering fragrances with a refined and premium fragrance experience.

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Distinctive Scents

Our collection offers distinctive fragrances designed for different personalities and preferences.

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Elegant Presentation

From the bottle to the packaging, we believe every detail should reflect elegance and sophistication.

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Customer First

Your satisfaction and trust are at the heart of everything we do at ZOHSAN ALAN.

ABOUT ZOHSAN ALAN

At ZOHSAN ALAN, we believe fragrance is more than a scent — it is an expression of personality, confidence, and individuality. Our mission is to create luxurious fragrances that leave a lasting impression.

Our Story

ZOHSAN ALAN was created for individuals who appreciate elegance, quality, and unforgettable fragrances. Every scent is designed to provide a premium experience from the first spray to the final impression.

Our Philosophy

We believe that fragrance is a part of your identity. Whether you prefer fresh, sweet, intense, or sophisticated scents, our collection is crafted to complement every personality.

Our Promise

We are committed to maintaining high standards, continuously improving our products, and delivering fragrances that create memorable experiences.

Shop Our Collection

Frequently Asked Questions

How do I order?

Simply choose your desired product, select the quantity, add it to your cart, and proceed to checkout. Enter your delivery details, select your preferred payment method, and place your order.

How will I know if my order is confirmed?

Once your order is successfully placed, you will receive an order confirmation on the email address or phone number provided during checkout.

Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery across Pakistan.

How long does delivery take?

Orders are usually delivered within 3–5 working days. Delivery time may vary depending on your location.

Do you deliver across Pakistan?

Yes, we deliver our products across Pakistan.

Do you offer bulk or wholesale orders?

Yes, we offer bulk and wholesale orders for businesses, resellers, and individuals looking to start or grow their perfume business. Please contact us via WhatsApp for wholesale pricing and details.

Do you have retail store locations?

Currently, we do not have a physical retail store. ZOHSAN ALAN is available exclusively online, with delivery available across Pakistan.

Are your perfumes for men or women?

We offer fragrances for men, women, and unisex preferences. The gender category is mentioned on each product page.

Can I track my order?

Yes. Once your order is dispatched, you will receive tracking information.

What if I receive a damaged or incorrect product?

Please contact us as soon as possible with your order details and clear pictures or videos of the package and product. Our team will review the issue and assist you.

Can I cancel my order?

You can request cancellation before your order is dispatched. Once dispatched, cancellation may not be possible.

How can I contact ZOHSAN ALAN?

You can contact us through WhatsApp or our Contact Us page. Our team will be happy to assist you.